JABG-50

Summary: Motivated individual with strong communication and analytical skills that can resolve problems, establish and maintain client relationships, implement systems and processes to improve productivity and profitability.

 CARRIER CONTACTS & EXPERIENCE: Blue Cross/Blue Shield, Emblem Health,GHI, Oxford, Healthfirst, Aetna, COBRA Care Advisors, OSCAR, United Healthcare, State Farm Life Insurance, Sun Life Insurance

IT Proficiencies: HealthConnect, navigating carrier portals, Excel, Word, Office and Designing Presentations

CERTIFICATIONS:  General Insurance, Investigation and Claims Adjusting ,                                                             Life & Health License in process 

LANGUAGES:    English, Spanish

Executive Assistant            

• Provided daily assistance to primary Broker for various daily routines
• Performed management duties of Broker’s client portfolio
• Prepared proposals and renewal packages for current client business
• Met with potential clients
• Managed daily client issue resolution including new enrollments, current policy changes for change of address, adding newborn children, replacing lost ID cards and processing insurance claims
• Prepared and organized correspondence regarding Benefit Administrator requests and renewal signatures
• Responsible for handling all personal and corporate account payable accounts
• Managed all aspects of the commissions process
• Performed various administrative duties including facilitating negotiations between clients and carriers

Enrollment Specialist

• Initially hired as Receptionist, promoted twice during tenure
• Managed and maintained over 50,000 accounts
• Updated enrollment information across multiple carriers
• Performed online enrollments of clients to the NYS Health Plan Marketplace
• Maintained excellent relations with client and carrier contacts
• Liaised between client HR department and carrier to work through any disputes or claims
• Handled day to day requests for qualifying event changes
• Provided translation services for presentations to attract new Spanish clients
• Assisted brokers with live Spanish language translation during sales meetings
• Led Spanish language meetings to acquire new clients to add to book of business
• Translation services included converting text to Spanish as well as recording a voiceover of the spoken portion of the presentation to Spanish
• Worked with an administration company to transition clients’ ex-employees to COBRA
• Responsible for ensuring proper client processing of COBRA enrollments and terminations

For additional information or to obtain a resume on this Insurance Professional...

Contact Fred Gorman at 1-631-588-4200 Between 8AM & 9PM or Email Fred@GormanPersonnel.com

Or Terry Sanders day or evening call -516-496-4573 or email arielpc@optonline.ne